For topical use only.  If pregnant or nursing, consult your doctor.  Best combined with other Jenette Skin Care products. Always perform a 24 HR patch test. Store in a cool, dry place.

SPECIAL NOTE: Your skin will purge anything it needs to purge (aka “break out”) while using some products, especially those that target acne. This is a natural and necessary step in the healing process. After a few weeks of regular use of our products, you will feel your skin breathing better and looking smoother, calmer, and healthier.

* If traveling, please carry on with you as extreme weather and pressure changes can cause the all-natural ingredients to expand and leak out.

** We put a lot of care, love and integrity into each and every product we craft with our exceptional, raw and all-natural ingredients. Since every new batch is carefully made by hand, there may be slight variations in texture, color and scent from one batch to the next... this may also occur over time and does not alter the products efficacy or quality.

Ships directly from our lab in Silverlake California, USA

Please note we typically ship out 24 - 48 hours after you place your order, depending upon time of day and day of the week you placed your order. This is due to the fact that we are a small team and our time is limited. We do our best to ship within 24hrs of receiving your order if selecting a priority shipping method. Thank you in advance for your patience and understanding.

If shipping internationally we HIGHLY recommend shipping through our DHL shipping option as they are more equip to handle (and more importantly track ) international orders.

We know you’ll love our products as much as we do… that’s one reason why our current return rate is so low. We want to make sure that you’re 100% happy with our products and your purchasing experience.

If for any reason you’re not completely satisfied, just return your products within 14 days of delivery date and we’ll issue a full refund for UNOPEN/UNUSED products and a partial refund for USED products. Any returns postmarked after 14 days of delivery date are not eligible for any refunds. 

TO RECEIVE A RETURN SHIPPING LABEL PLEASE CONTACT US.

Wondering what to do with our shipping materials after you’ve unpacked your products? Or wondering how you should properly recycle our product bottles once empty?

When it comes to preventing waste, it’s always best to reuse things whenever possible. While we’re proud of our efforts to improve the sustainability of our products’ packaging and shipping materials, we recognize that we still have a bit more work to do. As we research how to best implement these improvements, please follow the steps below on how to properly and safely recycle and dispose of our current materials.

The more we all commit to sustainable practices, the faster we can help stop the climate crisis. In love and gratitude to Mother Earth!

Best practices for recycling our shipping materials. Please follow the steps.

1. If you received your products in a protective envelope, our new eco-friendly envelopes are 100% recyclable. However, we encourage you to reuse them first!  
2. If you received your products in a cardboard box, please peel off all packaging tape and discard in trash. (Unless your city excepts recycle with labels attached.)  The cardboard box is 100% recyclable.
3. Any tissue paper that was used to wrap your products in, can be either composted or recycled. Again, it all depends on your local area guidelines.
4. If you receive any additional packaging such brown paper... The brown paper can definitely be recycled.
5. All of our bottles and jars have an eco-friendly shrink band applied which is fully compostable!
6. If you received your products in one of our eco-friendly designer boxes, please reuse the dried herbs and flowers sprinkled in the box... they can make a nice pot of tea or potpourri.

1. All of our glass bottles and jars are 100% recyclable. (* Note - Depending on your local recycle center, you may have to first peel off the label and discard in trash.)
2. Make sure the glass is 100% clean of any residue and 100% dry before recycling.
3. Most recycle centers will recycle our plastic screw tops, but may not recycle other accessories like droppers or spray tops. Please check with your local recycle center for guidelines. Or use services like Terracycle for these special plastic accessories.
4. Our boxes and soap boxes are both 100% recyclable.